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Effective date: June 24, 2020


Turnout Activism Inc. (“TurnUp” or "Turnup" or “we” or “us”) knows you care about how your personal information is used and shared, and we take your privacy very seriously. This Privacy Policy explains how information about you is collected, used, and disclosed by Turnup with respect to your use of our “mobile application, websites, and applications (collectively, the “Platform”)” that link to this Privacy Policy. This Privacy Policy applies to you, whether you use the Platform as (i) an end User (each such User, a “User”) or (ii) on behalf of or in support of an organization, campaign, or grassroots group. Please note that this Privacy Policy applies only to our information-gathering, processing, and sharing practices through the Platform, and therefore it does not apply to any of the information (and related practices) that we may collect via other means, methods or channels – such as offline.

We may need to change this Privacy Policy from time to time. If we make changes, we will alert you by revising the date at the top of this Privacy Policy.  If you use the Platform after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. We encourage you to review the Privacy Policy whenever you access the Platform to stay informed about our information practices and the ways you can help protect your privacy. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Remember that your use of Turnup’s Platform is at all times subject to the Terms of Use for Users, respectively, each of which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given in the User  Terms of Use.



Your Data and Your Choices We have given a lot of thought to how to collect and use your data in a responsible way. To help you make sense of our Privacy Policy, what follows are sections on some of the information we collect, whether and how it is stored, how we may use that information, and what information we share and with whom.

What Information Does Turnup Collect?

Information You Provide to Us Directly

When you download the Platform to your mobile device or otherwise access the Platform you will be required to create an account, and in doing so you will be required to provide us with certain personally identifying information, as further described below.  You will also be asked to provide a username – please note that your username will be publicly displayed when you use the Platform, so please don’t choose a username that can identify you if you do not wish to be identified. 

We collect and store information you knowingly provide to us if you use the Platform as a User. For example, you provide us information when you register, update your account settings, create a post, post an event, RSVP for an event, message a User or organization, submit content, communicate via third party social media sites, or otherwise communicate or share content through the Platform; we collect such information. The information we collect may include your name, email address, phone number, postal address, profile picture, skillset, issue interests, third party account credentials, and other information you choose to provide.

When you launch our Platform via the mobile application, you may be asked to consent to the application's collection of location information. We will use the information to enable some app features, like awarding you points for attending an event. If you initially consent to our collection of location information, you can subsequently turn off the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, may no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.

If you provide your third party account credentials to us or otherwise sign in to the Platform through a third party site or service, you understand that some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us, but only if you authorize such transmission. We treat all of your Third Party Account Information that is transmitted to us in the same manner as the information that you choose to provide to us directly. Accordingly, your Third Party Account Information that is Personal Information and transmitted to the Platform is covered by this Privacy Policy.

Information Collected Automatically

Whenever you access or use the Platform, we automatically collect two different kinds of information about you. The first kind of information is anonymized and helps us ensure the safety and stability of the platform (“Stability Data”): it may include your IP address, geolocation data, device identification, information gathered through cookies and other tracking technologies (such as web beacons), and the type of browser and/or device you’re using to access the Platform. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize it and assist us with analytics to understand and improve the Platform, such as by telling us how and when pages and features on the Platform are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. As described further below, we do not use cookies to track your activity when you are off of the Platform.

The second kind of information, which is collected separately from the first, is Platform usage (“Usage Data”): we may collect information relating to your engagement with content on the Platform and the manner in which you do so. For example, for Users we may collect information regarding actions you have viewed, chosen, completed, shared, or otherwise promoted, together with details regarding the manner in which you have engaged with such content (such as the length of time you viewed certain content). For Users we may collect information regarding the actions you have drafted, published, edited, targeted or otherwise placed on the Platform (such as how many times you updated an event).

Information Collected by Other Websites and Do Not Track Policy

We provide Users the ability on the Platform to access a URL link to third party websites and platforms which operate independently of us and may have their own privacy and security policies. Any Personal Information a User provides on linked pages or other websites is subject to that third party’s privacy policy and terms of use/service, as applicable. We strongly encourage you to review the policies of any website you visit prior to providing any personal information about yourself. This Policy does not apply to such linked pages or other websites, and we are not responsible for the content or practices of any linked websites which are provided solely for your convenience. If you click on a link to a third party website or service, a third party may also transmit cookies to you. Note that this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices.

Turnup does not respond to “Do Not Track” requests because we do not track you across third party websites. But please be aware that cookies placed by third parties may continue to track your activities online even after you have left the Platform, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.


How Does Turnup Use Information?

We might use the data we collect to help us build, personalize, and improve the Platform. For example, by collecting and processing data, we may provide Users with a personalized feed of actions and events based on a User’s interests, skills, location, and ongoing activity. We also may be able to monitor and improve the Platform itself.

We do track a User’s action history on the Platform. We use User information to send recommended events and opportunities to users based on information provided, or the Users usage of the app, and to target in-app ads and recommendations.

We use User information to enable Users to coordinate and communicate with one another.

We may also use information about you to communicate with you for any purpose, including, but not limited to, the following:

  • To send you reminders to vote

  • To send you events, content, or elections you might be interested in

  • To send you Users you might be interested in

  • To send opportunities to you

  • To send you technical notices, updates, security alerts, or support and administrative messages

  • To provide and deliver the information you request, or connect you with the Users you request

  • To send you communication on behalf of third parties 

  • To respond to your emails, submissions, comments, questions, or requests; provide customer service; request feedback; or otherwise contact you about your use of the Platform or

  •  To detect, investigate, and prevent fraudulent or other illegal activities and protect the rights and property of Turnup and others.


Given you provide us your email address and phone number, you may receive information, promotional and non-promotional, from TurnUp via these methods of communication. You may opt out of receiving information from TurnUp via email and phone by responding to texts with the word “STOP” or by clicking “unsubscribe” on all emails. If you opt out, we may still send you other types of emails and texts, such as those about your use of the Platform.

We may send promotional and non-promotional push notifications via the Turnup app or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings via the Turnup app on your mobile device.

Through the applicable Terms of Use, you agree to the collection and use of such data for the purposes described therein.

Will Turnup Share Any of the Personal Information It Receives?


We do not sell your Personal Information to anyone. If we do share your Personal Information with third parties, it will be in accordance with the below:

Information you approve us sharing: If your interaction with content on the Platform requires you to provide your Personal Information, which you have previously provided to us, to a third party, we will facilitate the sharing of that information. For example, if an event represented on the Platform requires a User to submit such person’s name and email in order to RSVP, by selecting RSVP in the Platform, such User consents to us sharing the required information with the host.

Information you share directly: If your interaction with content on the Platform requires you to provide your Personal Information to a third party, which you have not previously provided to Turnup, we will facilitate the sharing of the information you choose to provide to that third party. We will not store such information on the Platform.

Aggregate Information: We may use information to create aggregated compilations and analyses. Unless you otherwise approve us sharing information with third parties as described in this Privacy Policy, we never disclose such aggregated information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person. Consistent with the foregoing, we may combine a User’s action history and data with that of other Users on the Platform and provide such information to the Users that use the Platform or to businesses or third party websites we’re affiliated with, but only if we have de-identified such Users’ Personal Information (for example, by de-identifying a User’s action history and such User’s record of engagement with content on the Platform). Such aggregate, de-identified information may help our partners and organizations understand how often and in what ways people use the Platform, so that such groups can provide Users with an optimal experience.


Affiliated Businesses: In certain situations, businesses or third party websites we’re affiliated with may sell or provide products to Users through or in connection with the Platform (either alone or jointly with us). Users will be able to recognize when an affiliated business is associated with such a transaction or service, and we will share a User’s Personal Information with that affiliated business only to the extent that it is related to such transaction or service. One such service may be the ability for you to automatically transmit Third Party Account Information to your profile on the Platform or to automatically transmit information in your profile on the Platform to your third party account. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business’ or websites’ policies.

Agents: We contract with other companies and people to perform tasks on our behalf and need to share your information with them to provide features on and optimize the Platform; for example, we may use a payment processing company to enable you to donate to another User you care about. That payment processing company would receive and process your credit card transactions for us. Unless we tell you otherwise, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.


Profiles and Submissions: Certain profile information, including your name, self-identified location, and any video or image content that you have uploaded to the Platform, may be displayed to other Users to facilitate their interaction within the Platform or address your requests for the Platform. Your account privacy settings may allow you to limit other Users from seeing the Personal Information in your profile and/or what information in your profile is visible to others. Please remember that any content you upload to your public profile, along with any Personal Information or content that you voluntarily disclose online in a manner other Users can view (on discussion boards, in messages, chat areas, etc.) becomes publicly available and can be collected and used by anyone. Your username may also be displayed to other Users if and when you send messages, make comments, or upload images or videos on the Platform; other Users may be able to contact you through messages and comments. Additionally, if you enable access to your contacts, we can help connect you on the Platform with such contacts who are also registered Users or invite these contacts to join Turnup. Again, we do not control the policies and practices of any other third party site or service but will ensure you know what information from those services we are requesting that you share.

Business Transfers: We may choose to buy or sell assets or other organizations and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. In any such instance you will be notified and allowed to request the deletion of your information.


Protection of Turnup and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is reasonably necessary to comply with law or court order; enforce or apply the applicable Terms of Use and other agreements; or protect the rights, property, or safety of Turnup, our employees, our doers, or others.

What Information is Shared Through Linked Accounts?

We will inform you of what information you are sharing when you link a third party account with Turnup.

Is My Personal Information on the Platform Secure?

As further described in the applicable Terms of Use, you may be required to sign up for an account in order to use certain features on the Platform. Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser or application or signing off after you have finished accessing your account.

With respect to an account you create or Personal Information we do hold in our records, we take a number of steps to protect your privacy. We cannot, however, guarantee complete security. Unauthorized entry or use, hardware or software failure, or other factors, may compromise the security of your information at any time. If such a breach occurs, we will alert you to it by placing a notice on the Platform, by sending you an email, and/or by some other means.

What Personal Information Can I Access?

Through your account settings, you may access, and, in some cases, edit, or delete the following information you’ve provided to us, as applicable:

  • name and password

  • email address

  • preferred location for action or physical address (including zip code);

  • the issues you are interested in (User);

  • your profile information, including images and videos you have uploaded to the site

The information you can view, update, and delete may change as the Platform changes. If you have any questions about viewing or updating information we have on file about you, please contact us at

What Choices Do I Have?

You can always opt not to disclose information to us or to a third party. A User can choose which actions to take or content to engage with, and what to share at each juncture. But keep in mind some information may be needed to register with us or to take advantage of some of our features and content.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request the deletion of your account and/or Personal Information by contacting us at Please note that some information may remain in our records after your request. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

Does Turnup Collect Information from Children?

As noted in the applicable Terms of Use, children under age 13 are not permitted on the Platform, so we do not knowingly collect or solicit Personal Information from anyone under age 13. If you are under age 13, please do not attempt to register for the Platform or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under age 13 may have provided us Personal Information, please contact us at


Does Turnup Collect Information Outside of the Platform?

No. Some third party websites and platforms may collect information about your online activity after you leave their properties through cookies they place on your browser or device. Turnup cannot track your activity off of the Platform and does not collect activity about your online activity after you leave the Platform.

What if I Have Questions About This Privacy Policy?

If you have any questions or concerns regarding this Privacy Policy, please send us a detailed message to, and we will try to resolve your concerns.



Effective date: June 24, 2020

Welcome to TurnUp! Please read on to learn the rules that govern your use of our website(s), mobile application, products, services, and applications (together, the “Platform”). If you have any questions, comments, or concerns regarding these terms or the Platform, please contact Turnout Activism, Inc. (“TurnUp” or “Turnup” or “we” or us”) at These User Terms of Use apply to end Users (each, a “User”) using the Platform. “You” refers to each of the Users (including you). 



What is the TurnUp Platform? 

TurnUp is an app for activism enabling Users to find opportunities for activism and make an impact.

Personal Information 

Accessing and using the Platform will, in most cases, require that you provide us with some personally identifying information about yourself, as more specifically detailed in our privacy policy, located here. 


Registration; Restrictions?

In order to use certain features of the Platform, you will be required to sign up for an account and select a password and username (“Account Credentials”). You promise to provide us with accurate and complete registration information.  

Each User will only use the Platform for their own personal and non-commercial use, or for the use of a Turnup approved third party, not on behalf of or for the benefit of any unapproved third party, and only in a manner that complies with all applicable laws. We can’t and won’t be responsible for you using the Platform in a way that breaks the law. 

You may not create an account, select Account Credentials, or otherwise use the Platform using any name, information, account or Account Credentials that you do not have a right to use, or using another person’s or entity’s name with the intent to impersonate that individual or entity. You may not transfer your account to any other individual or entity without our prior written permission. You will not share your account or Account Credentials with any individual or entity and will protect the security of your account and your Account Credentials. You’re responsible for any activity associated with your account.

The Platform is intended for users in the United States and is not intended, nor is it authorized, for any resident of the European Economic Area, Switzerland or United Kingdom, or any other jurisdiction. Use of the platform by those located outside the United States or who may subject TurnUp or the Platform to laws of other jurisdictions is not permitted.

Age Requirements

The use of the Platform is intended solely for Users who are 13 years of age or older, and any registration by, use of, or access to the Platform by anyone under 13 is unauthorized.  If you are 13 or older but under the age of 18, you should review these Terms with your parent or guardian to make sure that your parent or guardian understands them, agrees to be bound by them and you should only use the Platform with their permission and under their supervision. If you are a parent or guardian of a child who is at least 13 years of age but under the age of 18 and you give your child permission to use the Website, you hereby agree to the terms set forth in these Terms on behalf of both yourself and your child. 

If you reside in a jurisdiction that would restrict the use of the Platform - or any of the functionalities or features offered via the Platform - because of age, or restricts the ability to enter into contracts such as this one due to age, you must abide by such age limits and you must not use the Platform if you are not permitted to do so by such local jurisdiction. 

What conduct is prohibited on the Platform?

You represent, warrant, and agree that you will not contribute any User Submission or Content (each of those terms is defined one and three sections below, respectively) or otherwise use or interact with the Platform in a manner, as determined in our sole discretion, that:

  1. Is unlawful, harmful, fraudulent, deceptive, threatening, harassing, defamatory, discriminatory, vulgar, offensive, obscene, or otherwise objectionable;

  2. Is counter to the principles of non-discrimination, non-violence, fact-based discourse and the protection of civil liberties and civil and human rights;

  3. Restricts or inhibits any other User from using or enjoying the Platform;

  4. Exploits individuals in a sexual, violent, or other manner;

  5. Impersonates any individual or entity, including any of our employees or representatives;

  6. Includes anyone’s identification documents or sensitive information;

  7. Jeopardizes the security of your TurnUp account or anyone else’s (such as allowing someone else to log in to the Platform as you);

  8. Attempts, in any manner, to obtain the password, account, or other security information from any other User;

  9. Violates the security of any computer network, or cracks any passwords or security encryption codes;

  10. Runs Maillist, Listserv, any form of auto-responder, or “spam” on the Platform; or any processes that run or are activated while you are not logged into the Platform; or that otherwise interfere with the proper working of the Platform (including by placing an unreasonable load on the Platform’s infrastructure);

  11. “Crawls,” “scrapes,” or “spiders” any page, data, or portion of, or relating to, the Platform or Content (through use of manual or automated means);

  12. Copies or stores any significant portion of the Content in a manner that is inconsistent with the intended use of the Platform;

  13. Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Platform;

  14. Attempts to unduly bias TurnUp’s machine learning algorithm(s) in any way or for any reason whatsoever; or

  15. Infringes or violates the intellectual property rights or any other rights of anyone else (including TurnUp).

Furthermore, you agree to abide by the TurnUp Values, listed here

A violation of any of the foregoing is grounds for termination of your right to use or access the Platform.

What rights does TurnUp have to the intellectual property I provide through the Platform?

You retain ownership in anything you own that you post, upload, share, store, or otherwise provide through the Platform (each your “User Submission”).

While you retain ownership of all of your User Submissions, in order to display them on the Platform, and to allow relevant Users to enjoy them (where applicable), you grant us certain rights in those User Submissions. Accordingly, you hereby grant TurnUp an unlimited, perpetual, royalty-free license to translate, sublicense, modify (for technical purposes, for example making sure your Content is viewable on an iPhone as well as a computer), reproduce, and otherwise act with respect to all User Submissions. 

More specifically:

Draft Content

* If you store a User Submission in your own TurnUp account in a manner that is not viewable by any other User except you (a “Draft User Submission”), you grant TurnUp the license above, as well as a license to display, perform, and distribute your Draft User Submission for the sole purpose of making it accessible to you and providing the Platform necessary to do so.


Targeted Content or Limited Sharing

* If you share a User Submission in a manner that only certain specified Users can view (for example, if you send a private message to one or more other User) (a “Limited Audience User Submission”), then you grant TurnUp the licenses above, as well as a license to display, perform, and distribute your Limited Audience User Submission for the sole purpose of making it accessible to such other specified Users, and providing the Platform necessary to do so. Also, you grant such other specified Users a license to access that Limited Audience User Submission, and to use and exercise all rights in it, as permitted by the functionality of the Platform.

Public Submissions

* If you share a User Submission without limiting it to certain specified Users (for example, publishing an event for all Users to follow or take action on in the Platform) (a “Public User Submission”), then you grant TurnUp the licenses above; a license to display, perform, and distribute your Public User Submission; and all other rights necessary to operate and promote the Platform (including for example, displaying a Public User Submission on a third party platform). Also, you grant all other Users a license to access that Public User Submission, and to use and exercise all rights in it, as permitted by the functionality of the Platform (for example, a User sharing your Action on their personal social media accounts).

You agree that the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide, provided that when you delete your TurnUp account, we will stop displaying your User Submissions to other Users (if applicable), however your messages in group chats will continue to be displayed, but you understand and agree that it may not be possible to completely delete that content from TurnUp’s records. Your User Submissions may also remain viewable elsewhere to the extent that they were copied or stored by other Users.

You understand and agree that TurnUp, in performing the required technical steps to provide the Platform to our Users, may need to make changes to your User Submissions to conform and adapt them to the technical requirements of connection networks, devices, services, or media, and the foregoing licenses include the rights to do so.

We may also track and collect data regarding your usage of the Platform (“Usage Data”). In addition to the above, you grant TurnUp a royalty-free, perpetual, sublicensable, irrevocable, and worldwide right and license to use, store, copy, create derivatives, and archive Usage Data (i) to create anonymized compilations and analyses of that Usage Data that is combined with data from numerous other Users (“Aggregate Data”), and (ii) to create, develop, and enhance algorithms, machine learning and other generally available tools in connection with TurnUp using anonymous Usage Data. Without limiting the foregoing, Aggregate Data may include, but is not limited to information on an aggregate, anonymous basis, such as the performance of types of actions by issues, by location; the performance of actions using certain key words and/or terms; overlap of followers and action takers between Users, among other things, provided that such information shall not disclose the identity or any other sensitive, identifying information of any particular User. TurnUp shall have exclusive ownership rights to, and the exclusive right to use and distribute, such Aggregate Data for any purpose, including, but not limited to sharing with Users that use the Platform for targeting and other purposes or to monetize the unidentifiable data to third parties. TurnUp will not, however, distribute Aggregate Data in a manner that is identifiable to a particular User.

Except as otherwise described, TurnUp alone will retain all intellectual property rights relating to the Platform itself (including any and all improvements, modifications or derivatives thereof) or any suggestions, ideas, enhancement requests, feedback, recommendations or other information you provide relating to the Platform, which are hereby non-exclusively, irrevocably, perpetually licensed to TurnUp. This includes any and all system performance data and machine learning (including algorithms), and the subsequent results and output developed by TurnUp.

Please note that all of the foregoing licenses are subject to our Privacy Policy to the extent they relate to User Submissions that are your personally identifiable information.

What if I see something on the Platform that infringes my copyright?

You may have heard of the Digital Millennium Copyright Act (the “DMCA”), as it relates to online service providers, like TurnUp, being asked to remove material that allegedly violates someone’s copyright. We respect others’ intellectual property rights. We reserve the right to delete or disable Content alleged to be infringing or to terminate the accounts of repeat alleged infringers. To learn more about the DMCA, click here.

  1.  Procedure for Reporting Copyright Infringements. If you believe that material or content residing on or accessible through the Platform infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of), please send a notice of copyright infringement containing the following information to TurnUp’s Designated Agent to Receive Notification of Claimed Infringement (our “Designated Agent,” whose contact details are listed below):

    1.  Identification of works or materials being infringed;

    2. Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that TurnUp is capable of finding and verifying its existence;

    3. Contact information about the notifier including address, telephone number and, if available, email address;

    4. A statement that the notifier has a good faith belief that the material identified in (1)(c) is not authorized by the copyright owner, its agent, or the law; and

    5. A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

​2. Once Proper Bona Fide Infringement Notification is Received by the Designated Agent. Upon receipt of a proper notice of copyright infringement, we reserve the right to:

  1. remove or disable access to the infringing material;
  2. notify the content provider who is accused of infringement that we have removed or disabled access to the applicable material; and

  3. terminate such content provider's access to the Services if he or she is a repeat offender.


3. Procedure to Supply a Counter-Notice to the Designated Agent. If the content provider believes that the material that was removed (or to which access was disabled) is not infringing, or the content provider believes that it has the right to post and use such material from the copyright owner, the copyright owner's agent, or, pursuant to the law, the content provider may send us a counter-notice containing the following information to the Designated Agent:

1.  A physical or electronic signature of the content provider;

2.  Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;

3. A statement that the content provider has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and

4.  Content provider's name, address, telephone number, and, if available, email address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider’s address is located, or, if the content provider's address is located outside the United States, for any judicial district in which Company is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by the Designated Agent, TurnUp may, in its discretion, send a copy of the counter-notice to the original complaining party informing that person that TurnUp may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider accused of committing infringement, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Company's discretion.

TurnUp’s Designated Agent may be contacted at the following address:

35 Walden St #3g Cambridge MA 02140

How should I think about other intellectual property rights in the Platform?

The materials displayed, performed or available on or through the Platform, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions, and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. With respect to Content you own and provide through the Platform, such Content will remain protected by such laws. With respect to Content that you do not own and access through the Platform, you promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any such Content, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including TurnUp’s) rights. We reserve the right to remove any Content from the Platform at any time, for any reason (including, but not limited to, if someone alleges you contributed such Content in violation of the Terms), at our sole discretion and without notice.


You understand that TurnUp owns the Platform. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Platform. The Platform may allow you to copy or download certain Content; please remember that just because this functionality exists, it doesn’t mean that all the restrictions above don’t apply – they do!

Who is responsible for what I see and do on the Platform?

Any information or content publicly posted or privately transmitted through the Platform is the sole responsibility of the person from whom such content originated and, if applicable, the User or entity on whose behalf such person was acting. You access all such information and content at your own risk, and we aren’t liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content. You hereby release us from all liability for you having acquired or not acquired Content through the Platform. Although all Users are subject to terms of use to protect all such Users of the Platform, we cannot guarantee the identity of any individuals with whom you interact in using the Platform and are not responsible for which individuals gain access to the Platform.

You are responsible for all Content you contribute, in any manner, to the Platform, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the Platform.

The Platform may contain links or connections to third party websites or services that are not owned or controlled by TurnUp. When you access third party websites or use third party services, you accept that there are risks in doing so, and that TurnUp is not responsible for such risks. We encourage you to be aware when you leave the Platform and to read the terms and conditions and privacy policy of each third party website or service that you visit or use.

TurnUp has no control over, and assumes no responsibility for the content, accuracy, privacy policies, or practices of or opinions expressed in any third party websites or by any third party that you interact with through the Platform. In addition, TurnUp will not and cannot monitor, verify, censor or edit the content of any third party site or service. By using the Platform, you release and hold us harmless from any and all liability arising from your use of any third party website or service.

Your interactions with Users found on or through the Platform, including payment and delivery of goods or Platform, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such Users. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that TurnUp shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

If there is a dispute between participants on this site, or between Users and any third party, you agree that TurnUp is under no obligation to become involved. In the event that you have a dispute with one or more other Users, you release TurnUp, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Platform. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”


What if I want to stop using the Platform?

You’re free to do that at any time, or to delete your account by going to the setting menu of Turnup. You can also contact us at; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Platform.

TurnUp is also free to terminate (or suspend access to) your use of the Platform or your account, for any reason in our discretion, including your breach of these Terms. TurnUp has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.

Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. We will try to provide advance notice to you prior to our terminating your account, but we may not do so if we determine it would be impractical, illegal, not in the interest of someone’s safety or security, or otherwise harmful to the rights or property of TurnUp.

Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.

I use the TurnUp App available via the Apple App Store – should I know anything about that?

These Terms apply to your use of the Platform, including the iPhone application available via the Apple, Inc. (“Apple”) App Store (the “Application”), but the following additional terms also apply to the Application:

  1. Both you and TurnUp acknowledge that the Terms are concluded between you and TurnUp only, and not with Apple, and that Apple is not responsible for the Application or the Content;

  2. The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Platform for your private, personal, non-commercial use, subject to all the terms and conditions of these Terms as they are applicable to the Platform;

  3. You will only use the Application in connection with an Apple device that you own or control;

  4. You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application;

  5. In the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; upon notification, Apple’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application;

  6. You acknowledge and agree that TurnUp, and not Apple, is responsible for addressing any claims you or any third party may have in relation to the Application;

  7. You acknowledge and agree that, in the event of any third party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, TurnUp, and not Apple, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;

  8. You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties;

  9.  Both you and TurnUp acknowledge and agree that, in your use of the Application, you will comply with any applicable third party terms of agreement which may affect or be affected by such use; and

  10. Both you and TurnUp acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third party beneficiary hereof.


What else do I need to know?

Warranty Disclaimer. Neither TurnUp nor its licensors or suppliers makes any representations or warranties concerning any content contained in or accessed through the Platform, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Platform. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of Platform or products offered or purchased through the Platform. In particular, any recommendations to you on the TurnUp platform are based on a machine learning algorithm based on your or others’ engagement with the Platform. The recommendations do not necessarily represent the specific opinions, preferences, or recommendations of TurnUp as an entity or its employees, directors, or investors. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Platform are provided “AS IS” and without any warranty of any kind from TurnUp or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE PLATFORM AND CONTENT ARE PROVIDED BY TURNUP (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.


Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold TurnUp, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Platform (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder). We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Platform account, in any way (by operation of law or otherwise) without TurnUp’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Choice of Law. These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the Commonwealth of Massachusetts, without regard to the conflicts of laws provisions thereof.

Arbitration. PLEASE READ THE FOLLOWING ARBITRATION PROVISIONS CAREFULLY. IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH TURNUP AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US. Both you and TurnUp acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, TurnUp’s officers, directors, employees and independent contractors (“Personnel”) are third party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third party beneficiary hereof. Any arbitration under these Terms will take place on an individual basis: class arbitrations and class actions are not permitted. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND TURNUP ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

(a) Arbitration Rules; Applicability. Any dispute arising out of or relating to the subject matter of these Terms shall be finally settled by binding arbitration in Middlesex County, Massachusetts. The arbitration will proceed in the English language, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Platform, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction.

(b) Costs of Arbitration. The JAMS rules will govern payment of all arbitration fees and the costs will be born by each party. 

(c) Small Claims Court. Furthermore, either you or TurnUp may assert claims, if they qualify, in small claims court in Middlesex County, Massachusetts. 

(d) Waiver of Jury Trial. YOU AND TURNUP WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and TurnUp are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and TurnUp over whether to vacate or enforce an arbitration award, YOU AND TURNUP WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

(e) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THESE TERMS MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below.

(f) Opt-out. You have the right to opt out of the provisions of this section by sending written notice of your decision to opt out either by email at or by mail, postmarked within 30 days of first accepting these Terms to the following address: 35 Walden St #3g Cambridge MA 02140 Your notice (whether submitted via email or via mail) must include (1) your name and residence address; (2) the email address and/or telephone number associated with your account; and (3) a clear statement that you want to opt out of these Terms’ arbitration provision.

(g) Exclusive Venue. If you send the opt-out notice in (f), and/or in any circumstances where the foregoing arbitration provision permits either you or TurnUp to litigate any dispute arising out of or relating to the subject matter of these Terms in court, then the foregoing arbitration provision will not apply to either party and both you and TurnUp agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in Middlesex County, Massachusetts.

Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Platform, provided that the TurnUp may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and TurnUp agree that these Terms are the complete and exclusive statement of the mutual understanding between you and TurnUp, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of TurnUp, and you do not have any authority of any kind to bind TurnUp in any respect whatsoever. Except as expressly set forth in the sections above regarding arbitration and the Apple Application, you and TurnUp agree there are no third party beneficiaries intended under these Terms.

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